Shipping and Returns
✅ We ship within 2-3 business days
The Netherlands:
- Standard shipping (PostNL): €5.95
- Registered shipping (PostNL, insured up to €500): From €10.35
- Micro package (for valuable shipments): from €13.35
- Personal delivery: In consultation
Belgium:
- Standard shipping (PostNL): €9.50
- Registered shipping (PostNL, insured up to €500): From €16.90
- Insurance service (PostNL, insured up to €5,500): From €26.90
Germany:
- Standard shipping (PostNL): €10.80
- Registered shipping (PostNL, insured up to €500): From €17.25
- Insurance service (PostNL, insured up to €5,500): From €27.25
Rest of the world:
- Costs and shipping options vary by destination. Contact us for a customized quote.
Returns
🔄 Returns are possible within 14 days after receipt . Items must be returned in original condition and packaging .
⚠️ Personalized jewelry cannot be returned. Return at your own expense (costs will be charged when refunding)
Questions or want to register a return?
📩 For questions about the webshop: please contact us via Webshop.helsloot@outlook.com .
📩 For questions about the studio: please contact us at Info@atelierhelsloot.com .
Request a return?
This can be easily done via your customer account. After request we will send you a return label.
✨ Ready to get your favorite jewelry? Order now!
