Shipping and Returns

We ship within 2-3 business days


The Netherlands:

  • Standard shipping (PostNL): €5.95
  • Registered shipping (PostNL, insured up to €500): From €10.35
  • Micro package (for valuable shipments): from €13.35
  • Personal delivery: In consultation

Belgium:

  • Standard shipping (PostNL): €9.50
  • Registered shipping (PostNL, insured up to €500): From €16.90
  • Insurance service (PostNL, insured up to €5,500): From €26.90

Germany:

  • Standard shipping (PostNL): €10.80
  • Registered shipping (PostNL, insured up to €500): From €17.25
  • Insurance service (PostNL, insured up to €5,500): From €27.25

Rest of the world:

  • Costs and shipping options vary by destination. Contact us for a customized quote.

Returns

🔄 Returns are possible within 14 days after receipt . Items must be returned in original condition and packaging .
⚠️ Personalized jewelry cannot be returned. Return at your own expense (costs will be charged when refunding)

Questions or want to register a return?

📩 For questions about the webshop: please contact us via Webshop.helsloot@outlook.com .
📩 For questions about the studio: please contact us at Info@atelierhelsloot.com .

Request a return?
This can be easily done via your customer account. After request we will send you a return label.

Ready to get your favorite jewelry? Order now!